Company Overview:
Founded in 1984 in Hammond, Louisiana, Great American RV SuperStores has grown into an RV sales and service industry leader. The dealership has been recognized with the RV Business Top 50 Dealers award seven times, making it the dealership of choice in every community it operates in.
Great American RV is Continuing to Grow!
Interested in being a part of the growth? Read below and Apply Today!
 
So, who’s right for the job?
The ideal candidate will have a positive attitude and genuinely care about customer service with a high level of commitment. As the Service Advisor, you'll serve as the vital link between our customers and their dream RV experience by managing the service lifecycle with transparency and care. You must have a genuine passion for customer service and use empathy to turn complex service needs into positive experiences. Our Service Advisors are responsible for accurately identifying and documenting customer concerns, communicating repair needs and costs, coordinating the workflow of the service department, and ensuring exceptional customer satisfaction throughout the entire service process. Empathy is essential for this role. Ultimately, you will act as a quality control representative and be the primary point of contact with the customer.
Responsibilities:

Work closely with the Parts Department and Technicians to gather accurate repair needs and realistic timelines.
Ensure the Warranty Department receives precise documentation to facilitate seamless claims with manufacturers.
Manage the delivery of products and services from check-in to final quality control.
Maintain the smooth operation of the service department by balancing technical requirements with customer expectations. 
Qualifications: 

High school diploma or equivalent; some post-secondary education or training in automotive technology is a plus.
Previous experience as a Service Writer/Advisor in the automotive, RV, or marine industry is strongly preferred.
Knowledge of RV systems, components, and basic maintenance/repair procedures (e.g., plumbing, electrical, HVAC, appliances) is a significant advantage.
Able to navigate a computer, the internet, and email. Proficiency with computer software related to automotive service management is highly preferred.
Strong communication skills and the ability to manage multiple tasks smoothly are required.
Must present a professional demeanor, be punctual, and be able to work weekends and holidays, if needed.
Must be able to function in a fast-paced environment. 

What’s in it for you:

$41,600 base salary plus commission
Employee referral program (earn up to $1500 per referral).
Medical, Dental, Vision, 401k w/ match.
Opportunities for ongoing training and career growth.
Off Every Sunday.
 
According to our employees, the word commitment best describes what it's like to work here. Our team members believe in the Great American RV 10 Commitments: Doing the right thing, caring, achieving, not failing, using best judgment, being a gracious host, inspiring, demanding excellence, being accountable for actions, and challenging the system. These commitments ensure continuous improvement, not just for our customers, but for our team members as well.
 

Company Description
Great American RV SuperStores has been selling high-quality recreational vehicles since our founding in 1984, over 40 years ago. Since then, we have grown to include 10 locations across the southeastern United States. Our award-winning service department features over 150 service bays company-wide, staffed by manufacturer-trained technicians. We cater to camping enthusiasts by offering a wide range of RV options and premium programs, such as the Priority RV Network. We have been honored with the RV Business Top 50 Dealers award seven times, making us the dealership of choice in every community we serve.
 
Great American RV is Continuing to Grow!
If you want to join the growing community of RV enthusiasts and enjoy making memories
with a company that is expanding alongside our RV community, this is your opportunity to
work for one of the top ten dealer groups in the country!!
 
 
Lifestyle / Community / Family
Imagine painting a picture for a potential customer: their family is taking the scenic route through life in their own RV, where every day is an adventure waiting to unfold, and new memories are just around the corner.
Have you ever considered what it would be like to help a family create this kind of lifestyle, giving them a cozy home away from home? Discover the joy of personalizing their space on wheels and crafting a unique sanctuary for them.
  
Potential Career Opportunities Throughout Our Organization May Include:

General Managers / General Sales Managers
Sales Managers / Finance Managers / Service Managers
Sales Specialist
RV Technician
Customer Service / Support
 
General Qualifications:

Sales Management, Customer Service, and Team Leadership skills.
Knowledge of RV products and industry trends and love of the outdoors.
Excellent communication and negotiation skills.
Experience in Sales or Dealership Operations is a Plus.
Ability to work under pressure and meet sales targets.
Strong organizational and problem-solving skills.
Previous experience in the RV industry is a plus but not required.
High school diploma or equivalent; technical training in RV repair preferred.
Proven experience as an RV Technician or in a similar mechanical role.
Strong mechanical and electrical aptitude, additional career training provided.
Ability to work independently and as part of a team.
 
According to our employees, the word commitment best describes what it's like to work here. Our team members believe in the Great American RV 10 Commitments: Doing the right thing, caring, achieving, not failing, using best judgment, being a gracious host, inspiring, demanding excellence, being accountable for actions, and challenging the system. These commitments ensure continuous improvement, not just for our customers, but for our team members as well.